2014 August 28 Most important factors in homecare
elderly couple and care worker

Most important factors in homecare

People who took part in the survey said the most important factors in homecare are:

  • Friendly, respectful and capable care workers
  • Sufficient time for care
  • Choice about services

Care and Support Minister Norman Lamb said:

We need better care now for the 300,000 people currently getting homecare and for the sake of the millions more who will need it in years to come. That’s why we have conducted this survey, so we could invite anyone – from councils to those receiving care – to tell us how to make care better additional protection by the Human Rights Act, minister

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